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How to accept credit card payments with Stripe

ZenGrow & ZenAIBeginner5 minutesUpdated August 7, 2026

Go to Settings > Integrations > Stripe Payments and click Connect Stripe to create or link your Stripe account. Once Stripe verifies it, your invoices can be paid online by card, payments record automatically in WorkZen, and payouts go straight to your bank account.

Getting paid should not involve "I'll mail you a check". With Stripe connected, every invoice you send carries a pay-by-card option, in-person cards work from the truck, and each payment records itself against the right invoice with zero bookkeeping.

Connect your account

  1. Go to Settings > Integrations and open Stripe Payments.
  2. Click Connect Stripe.
  3. Complete Stripe's onboarding: business details, identity, and the bank account for payouts. If you already have a Stripe account, you can link it instead of creating one.
  4. Stripe reviews new accounts before enabling charges. The page shows Pending Verification during the review (usually minutes, sometimes a few days) and Connected when you're live. If Stripe needs more information, the page offers Complete Setup to finish where you left off.

Once connected, the page shows your Stripe Account ID and a Manage in Stripe Dashboard link for payouts, disputes, and account settings.

What connecting unlocks

CapabilityWhere
Pay-online button on invoicesEvery invoice you send by email or text
Automatic payment recordingPayments land on the invoice in WorkZen by themselves
Card readers (shared company pool)Register smart readers (WisePOS E, S700) from the Card Readers section; Bluetooth readers (WisePad 3, M2) pair in the mobile app
Tap to PayCollect card-present payments from the mobile app, no reader needed
Direct payoutsStripe deposits to your bank on its payout schedule

Passing fees to your clients

Card processing costs money. In Payment Settings on the Stripe page you can flip Pass processing fees to customer: a processing fee is added to the invoice total at checkout, your client pays it, and you receive the full invoice amount. The fee percentage is adjustable up to the maximum shown for your region.

Note

Surcharging rules vary by region and card brand. Check what is allowed where you operate before turning this on.

If you downgrade

Online payments require an active ZenGrow or ZenAI plan. On a plan without it, charges are paused, not destroyed: your Stripe account stays connected, and upgrading resumes payments instantly with no reconnection.

Step by step

  1. 1

    Open Stripe Payments settings

    Go to Settings > Integrations and open Stripe Payments.

  2. 2

    Connect your Stripe account

    Click Connect Stripe and complete the Stripe onboarding with your business and bank details.

  3. 3

    Wait for verification

    Stripe reviews new accounts. This usually takes minutes but can take a few days. The page shows Pending Verification until it clears.

  4. 4

    Send an invoice

    Once the status shows Connected, invoices you send include online card payment, and completed payments record themselves in WorkZen.

Frequently Asked Questions

Usually a few minutes, occasionally up to a few days for new accounts. WorkZen shows Pending Verification until Stripe finishes; you can accept payments as soon as it flips to Connected.
Directly to the bank account you provide during Stripe onboarding. WorkZen never holds your funds; Stripe deposits them on its payout schedule.
Yes. Turn on "Pass processing fees to customer" in Payment Settings and choose how much of the fee to pass, up to the maximum shown. The fee is added at checkout, so you receive the full invoice amount.
Charges are paused but your Stripe account stays connected. Upgrade again and payments resume without reconnecting anything.
Yes. Refund a card payment from the invoice in WorkZen and it processes through Stripe. See the refunds article for the full flow.

This article answers:

  • How do I accept credit card payments in WorkZen?
  • How do I let clients pay invoices online?
  • Can I pass credit card fees to my customers?
  • Why is my Stripe account pending verification?
  • How do I take card payments in person?

Related articles

How To Record A Payment in WorkZenRecord cash, check, e-transfer, card, and other payments against an invoice, including partial payments, and see exactly what's still owing.Video, 1:09How To Create And Send An Invoice in WorkZenCreate an invoice, add line items from your price book or packages, and send it to your client by email with an online payment link.Video, 2:00How To Issue A Refund in WorkZenRefund a card payment through Stripe or record a manual refund for cash and checks, with partial refunds and automatic invoice balance updates.Video, 1:26What the Needs attention alerts meanWorkZen alerts admins when something breaks that only they can fix, like a disconnected integration or a failed subscription payment.2 min read

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